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September 21, 2024
Investing in the future: developing digital competencies of "Volunteer - 68" employees
As part of the "Volunteer - 68 - 1325" Call Center project, we successfully conducted six trainings for our employees on the topic of “Safety in the Digital World: How to Counteract Gender-Based Violence and Effectively Process Information.”
The trainings were aimed at developing the participants' digital literacy. During training, our colleagues gained practical knowledge:
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regarding safety techniques when working on a PC (personal computer);
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basic settings
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use of peripheral devices: printer, scanner, USB - flash;
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got acquainted with the structure of the desktop;
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learned how to manage windows;
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perform commands from the Main Menu and work with built-in Windows editors.
Operations with folders and files for better organization of information were also worked out in detail.
In addition, considerable attention was paid to digital security and privacy issues. Employees mastered modern data protection tools and learned how to recognize and respond to threats in the digital environment, including gender-based violence online.
These trainings were an important step in enhancing the digital competence of our employees, which will allow them to work with information more confidently and perform their professional duties more effectively in the face of modern digital challenges.